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Privacy Policy

Last updated: 14 July 2026

This Privacy Policy explains how TECNICOS S.R.L ("we", "us", "our"), operating the brand Tecnicos Australia at tecnicossrl.com, collects, uses, stores, shares and protects personal information when you visit our website, subscribe to our newsletter, contact us or interact with our comparison services. We are committed to handling your data responsibly and in compliance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Who we are

Tecnicos Australia is an independent financial product comparison website serving Australian residents. The website is operated by:

For the purposes of Australian privacy law, TECNICOS S.R.L is the organisation responsible for the personal information we collect through this website. Where GDPR applies, TECNICOS S.R.L acts as the data controller for processing activities described in this policy.

2. Scope of this policy

This policy applies to personal information collected through tecnicossrl.com and related subpages, including when you browse articles, use comparison tools, complete forms, subscribe to our newsletter or communicate with us. It does not apply to third-party websites you may visit via outbound links — such as banks, lenders or affiliate partners — which maintain their own privacy policies. We encourage you to read those policies before providing personal information to any third party.

3. Information we collect

We collect personal information only where reasonably necessary for our functions and activities. The types of information we may collect include:

3.1 Information you provide directly

  • Contact details: name, email address and any message content when you use our contact form or email us directly.
  • Newsletter subscription: email address and consent preferences when you sign up for our weekly Australian money guide.
  • Quiz responses: answers you provide in interactive features such as our Kiwi personality quiz, where applicable.
  • Correspondence: any additional information you voluntarily include in communications with our editorial or support team.

3.2 Information collected automatically

  • Device and browser data: IP address, browser type and version, operating system, device type and screen resolution.
  • Usage data: pages visited, time spent on pages, referral URLs, click paths, search queries within our site and interaction with comparison tables.
  • Cookie and tracking data: identifiers stored via cookies, local storage and similar technologies. See our Cookie Policy for full details.
  • Approximate location: country or region derived from your IP address to deliver geographically relevant content for Australian readers.

3.3 Information from third parties

We may receive limited information from analytics providers, advertising partners and affiliate networks — for example, confirmation that you clicked an outbound link to a financial product provider. We do not purchase personal information lists or receive your full application data from lenders unless you separately consent to such sharing with them.

4. How we use your information

We use personal information for the following purposes, each supported by an appropriate legal basis under applicable law:

  • Providing our services: operating the website, displaying comparisons, delivering newsletter content and responding to enquiries (performance of a contract or legitimate interests).
  • Improving our website: analysing traffic patterns, testing page layouts and understanding which content is most useful to Australian readers (legitimate interests).
  • Marketing communications: sending newsletters and product updates where you have opted in (consent). You may unsubscribe at any time.
  • Affiliate tracking: attributing referrals to partner institutions when you click outbound application links (legitimate interests and, where required, consent via cookies).
  • Security and fraud prevention: detecting abusive traffic, protecting against unauthorised access and maintaining site integrity (legitimate interests and legal obligations).
  • Legal compliance: responding to lawful requests from regulators or courts and meeting record-keeping obligations (legal obligation).

We do not use your personal information to make solely automated decisions that produce legal or similarly significant effects on you.

5. Cookies and similar technologies

We use cookies, pixels and local storage to enable core site functionality, remember your cookie preferences, measure audience engagement and support affiliate attribution. Some cookies are strictly necessary; others require your consent under GDPR and equivalent standards.

You can manage cookie preferences through our cookie banner, your browser settings or the guidance in our dedicated Cookie Policy. Disabling certain cookies may limit some features of the website but will not prevent you from reading our editorial content.

6. How we share your information

We do not sell your personal information. We may share information with:

  • Service providers: hosting companies, email delivery platforms, analytics tools and customer support software that process data on our behalf under contractual data protection obligations.
  • Affiliate and advertising partners: when you click a tracked outbound link, a partner may receive a referral identifier. They do not receive your contact details from us unless you provide them directly on the partner's site.
  • Professional advisers: lawyers, accountants or insurers where reasonably necessary.
  • Authorities: regulators, law enforcement or courts when required by applicable law.
  • Business transfers: in connection with a merger, acquisition or sale of assets, subject to equivalent privacy protections.

Some service providers may be located outside Australia or the European Economic Area. Where we transfer personal information internationally, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms recognised under applicable law.

7. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

  • Newsletter subscriber data: until you unsubscribe, plus a short suppression period to honour your request.
  • Contact form submissions: up to three years from the date of correspondence, unless a longer period is needed to resolve a dispute.
  • Analytics and server logs: generally between 14 and 26 months, depending on the tool.
  • Cookie data: as specified in our Cookie Policy, ranging from session-only to up to 24 months.

When information is no longer needed, we securely delete or de-identify it.

8. Security

We implement technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction. These measures include TLS 1.3 encryption for data in transit, access controls for internal systems, regular security reviews and vendor due diligence. No method of transmission over the internet is completely secure; while we strive to protect your information, we cannot guarantee absolute security.

9. Your rights under the Australian Privacy Act

If you are an Australian resident, you have rights under the Privacy Act 1988, including the right to:

  • Access: request a copy of the personal information we hold about you.
  • Correction: ask us to correct inaccurate, incomplete or out-of-date information.
  • Complaint: lodge a complaint with us if you believe we have mishandled your information. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We will respond to access and correction requests within a reasonable period, generally within 30 days, and may need to verify your identity before releasing information.

10. Your rights under the GDPR

If you are located in the European Economic Area, the United Kingdom or another jurisdiction where GDPR or equivalent laws apply, you may have additional rights, including:

  • Right of access to your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure ("right to be forgotten") in certain circumstances.
  • Right to restrict processing in certain circumstances.
  • Right to data portability for data you provided, where processing is based on consent or contract and carried out by automated means.
  • Right to object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
  • Right to lodge a complaint with a supervisory authority in your country of residence.

To exercise any of these rights, contact us using the details in Section 14. We will respond within one month, extendable by a further two months where requests are complex.

11. Children's privacy

Tecnicos Australia is intended for Australian residents aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

Our website contains links to external financial institutions, comparison partners and informational resources. We are not responsible for the privacy practices of those third parties. When you leave tecnicossrl.com, we recommend reviewing the privacy policy of the destination website before submitting personal information.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or business operations. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be communicated via a notice on our website or, where appropriate, by email to newsletter subscribers. Continued use of the website after changes take effect constitutes acceptance of the updated policy.

14. Contact us

If you have questions about this Privacy Policy, wish to exercise your privacy rights or need to report a concern, please contact us:

We aim to acknowledge privacy-related enquiries within five business days and to resolve them as promptly as practicable.

This site uses cookies to ensure proper functionality and improve your experience. By continuing to use the site, you agree to our Privacy Policy.